to keep your PALFINGER equipment operating smoothly we have five primary depots and 50+ mobile engineers located
across the UK, so you’re never too far away from PALFINGER UK support.
Register your New Crane
An official handover with the operator is required for every
new crane to ensure Product Registration is completed and
Warranty cover is activated. Our complimentary crane
handover includes a final inspection of safety and warning
systems, confirmation of legal compliance, completion
of product registration, and operator familiarisation to
promote safe and efficient crane operation.
Keeping your Cranes Operational
PALFINGER UK provide the highest standards of
aftersales support to keep your vehicles operational
and to increase lifetime ROI.
With nationwide coverage from factory and
ALLMl-trained Mobile Engineers, we provide expert
maintenance, compliance and technical support
whenever and wherever it’s needed.
Emergency Breakdown Assistance
When unexpected breakdowns occur, our team is ready to assist you with our emergency breakdown assistance service. Our skilled field service engineers throughout the I-JK, who are all ISO 9001-2008 accredited and full ALLMI (Association of Lorry Loader Manufacturers and Importers) accredited members, will promptly respond to your request, providing on-site support to diagnose and resolve the issue as quickly as possible.
With fully-equipped service vans carrying all the necessary diagnostic equipment and a wide selection of Palfinger and Epsilon parts, we’ll get to you quickly to repair your vehicle. We offer 24/7 emergency support and aim to attend emergency roadside breakdowns within 4 hours of receiving your call. We will endeavour to attend non-emergency breakdowns the same day and should this not be achievable, we will attend the following day. * Excluding Easter Sunday, Christmas Day, Boxing Day, and New Year’s Day
For Breakdowns and repairs (Monday to Friday 8am to 5pm) call 01380 733 513
For emergency breakdowns (out of hours) call 07836 260479
Comprehensive Repair Service
We have a comprehensive range of repair services to cover a wide range of issues, from minor repairs to major component replacements. Our experienced engineers are equipped with service vans carrying all the necessary diagnostic equipment and a wide selection of Palfinger and Epsilon parts, ensuring accurate diagnostics and effective repairs. We use genuine PALFINGER parts to maintain the integrity and performance of your equipment.
Register for PALDESK
Once your new crane is registered with PALFINGER UK,
you have the option of accessing the PALDESK online
platform.
This provides full visibility and instant access to warranty
details, product manuals and a selection of online tools
such as PALFINGER Connected, PALDIAG CMI and
PALCODE, helping you to maximise uptime, streamline
maintenance, scheduled servicing, and support your
fleet compliance.
Crane Servicing and Parts
Expert support from experienced mobile engineers using
specialist diagnostics, approved procedures, and genuine
PALFINGER parts. Fast access to genuine replacement
parts to minimise delays and keep your crane working.
Flexible maintenance and compliance packages designed
to maximise uptime, extend service life, and provide
predictable maintenance costs.
Virtual Training
Our VR Training Systems are designed to teach operators
the skills required for safe crane operation, giving them
time to practice the handset and techniques, without
exposure to real-time environmental risks.
The system integrates with PALFINGER’s unique
PALTRONIC control system, which is actively used in
crane products. Safety and assistance functions, as
well as load reactions, are designed to behave as they
will onsite, preparing operators for exposure to a live
operating situation.
For more details on PALFINGER VR Training systems,
contact our Digital Ambassador, Ash Rogalski for a
product demo.
Our Brands
