How We Work

With specialist workshops in Devizes, Bradford, Falkirk and Leicester, a dedicated control centre, plus national coverage from Palfinger UK home-based engineers across the UK, we provide highly-skilled maintenance and repairs for our full product range, including a 24-hour emergency roadside breakdown support.

We carry out 95% of all repairs on-site, with emergency breakdown support attendance you can always rely on us to get your vehicles back on track quickly and effectively.

As the national distributor of PalfingerEpsilon, and Orteco products, our engineers have wide-ranging knowledge of all our brands and other brands in the marketplace. They are all ALLMI-accredited, and trained at our in-house technical academy to standards from Palfinger and Epsilon factories, which means your vehicles will always be compliant with current regulations.

Choose the contract that suits your business needs, from extended warranties to a selection of maintenance contracts and routine servicing.

To discuss which service options are right for your business, please get in touch.

WHY CHOOSE US FOR YOUR LORRY LOADER SERVICING AND REPAIRS

Providing excellent customer service to your business is at the heart of what we do. We aim to be your partner of choice.

Your lorry crane complies fully with all regulations when we deliver it to you. Once you start using it, you’ll need to take care of legal and regulatory inspections, along with ongoing maintenance and servicing.

We also offer fast, full breakdown services to minimise your vehicle downtime.

 

There are two regulatory inspections which must be conducted at regular intervals depending on the age of your crane:

  1. LOLER Thorough Examination (or 110% inspection) – a LOLER-compliant thorough examination every 12 months for vehicles under eight years old, increasing to every six months for older cranes.
  2. Overload Inspection (or 125% Inspection) – an additional examination is needed every four years for vehicles under eight years old, increasing to every two years for vehicles aged 8-12 years.

As ‘ALLMI Thorough Examination Competent Persons’, our engineers are fully qualified to carry out these inspections.

To book a Thorough Examination please get in touch.

SERVICE PACKAGES FROM PALFINGER UK

 

We offer a range of Service package options, from Pay as You Go servicing, repairs and testing through to fully comprehensive repair and maintenance contracts. Whichever option is best for your business, you are guaranteed excellent customer service and the highest quality repairs, servicing and support from all our colleagues.

PAL-PAYGO:

Our PAL-PAYGO maintenance contract offers flexibility and convenience, allowing you to pay for maintenance services as you go. With PAL-PAYGO, you have the freedom to choose the services you require, ensuring that you only pay for what you need. Whether it’s routine inspections, repairs, or preventive maintenance, our experienced engineers are here to support you every step of the way.

 

PALSERVICE:

With our PALSERVICE maintenance contract, you can enjoy peace of mind knowing that your equipment is in the hands of our dedicated team, keeping you on the road, compliant and ready to work. Combine your mandatory examinations with servicing to minimise vehicle downtime – we’ll check all the functions of the crane and provide a thorough digital inspection report. We also grease the loader at all points, clean & replace oil filters, top up hydraulic oil and make minor adjustments to other elements as needed.

 

PALCARE:

For those seeking the highest level of support and protection, PALCARE is the ideal maintenance contract. With PALCARE you benefit from complete peace of mind that your equipment is comprehensively covered for all maintenance and repair needs, ensuring regulatory and warranty compliance, and reducing the risk of costly unplanned repairs.

Our team of skilled engineers is always ready to provide prompt and efficient solutions, ensuring minimal disruption to your operations and maximising the lifespan of your equipment.

Get in touch

To speak to our dedicated Service Control Centre
please call 01380 733513

T H WHITEPalfinger UK Nationwide Crane Servicing